Lori began working for Kidney Care of Hawaii, LLC owned by Niraj S. Desai, M.D. in 2006 as the office manager and biller. In 2008, Niraj and Lori began providing billing services to other providers and in 2010 they established Lotus Medical Billing LLC.
Our Mission
We are dedicated to providing the highest quality in medical billing, account receivable management, HIPAA compliance and outstanding customer service. Our goal is to obtain the highest reimbursements allowable, while maintaining the highest levels of integrity, compliance and ethics.
Meet Our Team
Lori Fitzgerald Lori is a Certified Professional Coder and Biller with over 30 years of experience in medical billing, coding, patient relations and practice management.
Kelsey Cohelo Kelsey earned a Bachelors Degree in Business Administration from the University of Hawaii at West Oahu and has experience in medical billing and patient relations since 2013.
Dana A. Fernandez Dana is a registered health information technician (RHIT) and certified coding specialist (CCS) Mom of 4 with over 13 years of Health Information and Coding experience.
Beth-Marie Ka'iulani Pajela Beth-Marie has been a part of Lotus Medical Billing since 2009 and has an essential role in processing all payments.
Floyd Fitzgerald Floyd has been a part of the Lotus Medical Billing team since 2020 and manages all specialized projects.
Connie L. K. Coyle Connie joined the Lotus Medical Billing team in 2024. She is studying to get her certification in professional medical billing and to become a certified coding specialist.
Maile Reis Maile rejoined our team at Lotus Medical Billing in September 2024. We value her worth ethics and determination to get large projects done in a timely manner. Maile is skilled at communicating effectively with Hawaii insurance providers to ensure claims are being processed, her role is to assist our billing specialist on filing our providers outstanding claims.